Frequently Asked Questions

What is your cancellation policy?

If you must cancel for any reason please notify us via email at Refunds will only be issued for cancellations received at least 3 weeks prior to the first day of the event and may take up to 14 days to process. Please note that all refunds are subject to a 3% processing fee.


Is this event open to anyone to attend?

Yes, though it is geared towards the following people in the Cloud Foundry community: Application Developers, IT Operations, Technical Management, Line-of-Business (LOB) Leadership, Service Providers and other Cloud Foundry Contributors.


May I substitute someone else, if I am unable to attend?

If you are unable to attend, you can substitute another attendee in lieu of cancellation this event.  To substitute an attendee, you may return to return to the registration form and click “View or Change Your Existing Registration”. Once you’ve entered your email address and password, you may edit your registration with the new attendee's information.  Utilizing this feature will also allow you to re-issue yourself a receipt and/or confirmation should you need it.  

May I bring guests?

Unfortunately anyone attending the event must be an official participant; attendee, speaker, sponsor or media.

How can I retrieve a copy of my receipt?

A link will be on your confirmation email; in the email click on the section that reads "View Your Invoice". Next, under "Actions" you can select either: "Print Receipt" or "Email Receipt". If you do not have your confirmation email any longer, you can also access your registration details by returning to the registration form and clicking “View or Change Your Existing Registration”. Once you login and access your registration details, simply click on "Print Receipt" located under "Documents".


Can I register onsite?

Yes, if you did not have a chance to register online before the event, you may register onsite. Please note that the registration process onsite may take 10-15 minutes. We will only be able to accept credit card payments.

Where do I park?

The Hyatt Santa Clara and the Santa Clara Convention Center share a parking garage which can be accessed from Great America Parkway. Parking is free.

What is the dress code?

There is no set dress code and like many open source events, attendess will dress in a range, from jeans to suits. Our recommendation is business casual; jeans are absolutely acceptable. Please do layer up - conference rooms have a tendency to get cold.

Will the sessions be recorded?

Yes, all conference sessions will be recorded and posted to the website within two weeks of the event. We will also be recording keynote sessions and offering a live stream of them as well. To sign up to view the live stream, please click here.

We are unable to record Project Open Houses and BoFs.